FXCC

Hello! I traded in FXCC in the guidance of the programmer. Having made profits, I was to withdraw on 10th. But the platform refused on 11st, saying that my bank information was wrong, and asked for margin. I did so on 14th, while the customer service still refused, asking for bank bills. But why not tell me one time? The customer service declined my phone call. They claimed that I couldn’t contact the chairman since I wasn’t their VIP. I am suspected it is a scam. Hope you reply to me.