FX3552800013Trader
2020-05-28 10:43 Released in 
Unable to withdraw
I deposited 60 thousand yuan on May 21st, bring the total to 421147 yuan. I applied for the withdrawal on 26th, while the platform froze my account on 27th, asking for 10% margin, i.e., 42114 yuan, as unfreezing fee.
Unable to withdraw
The following is the original recommendation
无法出金
5月21号在IG平台前后充值了6万，现在金额421147元，5月26号提现，5月27号已被冻结，说系统检测你的账号异常，您需交纳账户内资金10%的保证金，缴纳后我们审核部门会为您解除您的资金冻结。您的冻结金额为¥421147元，10%的保证金为¥42114元，缴纳后我们财务部会为您解除您的资金冻结，解除后您重新提现即可。
Malaysia