Unable to withdraw

I’ve invested over $60,000 since November 2019 and withdrawn over $10,000. Now there is still $16,000. And there is over $1,300 in my commission account. And withdrawals won’t be processed since May 16, 2021. At the beginning, they replied to me that they were changing the deposit channel of the digital currency. Now they just ignored me. Unable to access to customer center. They are not afraid of breaking laws?