Trade245.com Withdrawal issues

I have $10k in my wallet and around 900usd in my mt4 account .i have been trading with this broker since 24-02-2021. My first withdrawal requested date on 23-03-2021 they rejected and asked me to provide documents. which i have already provied and that Approved Again i requested on 25-03-2021 that rejected and got email from company to request withdraw on Skrill instead of Bankwire. Again I requested withdrawal on 26-03-2021 , 29-03-2021 then 01-04-2021 All rejected without any carouse.