Very bad platform! !

I traded gold and other transactions on , and they placed a plug-in on my account. When I entered the market, it took more than 1 second to open and close the operation. In any case, plug-ins that manipulate the market should be illegal!!!!, I made a withdrawal 1 month ago, but the money did not enter my account through cryptocurrency, and the customer service department insisted that I would receive it! ! But I didn't receive the money! ! ! At that time, the customer service had already ignored me! keep away...