Unable to withdraw. No reply

I opened an account at the Asia Pacific Bullion Company, a member of the Hong Kong Gold and Silver Exchange Field, No. 88, and deposited USD 10,443.73 for trading. My trading account is 308309800. In more than a month, I only made a profit of 6,610 US dollars. I applied for a withdrawal of 9,053.73 US dollars on July 22, 2022. Until today, I still have not received my withdrawal. The status of the background withdrawal has always been under review, and the withdrawal There has been no progress and no reply, requesting rights protection.