Hybibgold used the server to cause me to liquidate many times, and refused to pay compensation, causing me a loss of 24,000 US dollars, I demand compensation

I have repeatedly reported that I encountered a freeze when using the terminal, the server was interrupted, and could not respond. Huangyu's customer service always emphasized that their server was no problem, but the two times that caused my warehouse to explode were both because my terminal could not be connected. His server and his customer service also called to inform him and admitted that there was indeed an error. Second, Hybibgold leaked customer information, and the unknown IP deliberately canceled my pending order, and Hybibgold shirked from their the responsibility.