FX3919982717
2021-10-19 20:16China
Severe Slippage
2020031816211517242
$200(USD)
43day19hour

FX3919982717Resolved
2021-12-02 16:14China
IEXSReply
2021-11-02 16:07
Reply
Dear users, IEXS IEXS is devoted to providing users with the best trading execution condition and finding the best prices offered by trading and clearing providers to help customers accomplish trading orders. However, the orders may become difficult to execute or there's a big difference in the prices customers want on account of the market fluctuation or the increase or decrease in trading volumes. Meanwhile, the different market environments of trading variety make different order executions. So we will continue to be committed to offering our customers the best trading prices provided by good trading and clearing providers. We sincerely suggest that the users should avoid trading large positions during the time when there's big market fluctuation or bad market. Thank you for your email, please feel free to contact us, if any question! Customer service hotline: 400 842 4229 Email: support@iexs.com Thanks for your support and have a good day!

WikiFX Overseas Customer ServiceContact Broker
2021-10-20 13:33China Hong Kong
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WikiFX Mediation CenterVerified
2021-10-20 10:58China Hong Kong
Verified
FX3919982717Start Mediation
2021-10-19 20:16China
Start Mediation
I should make profits in XAU/USD transaction but actually I suffered losses. The fluctuation was few. The order of crude oil was likely to gain 78 but the position was closed. These happened when the market was of low fluctuation, which showed the risk control of exs.

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