General Information & Regulation
CAPEX is an online forex and CFD broker founded in 2016 in Cyprus, the broker has extended its services to other parts of the world, with its head officed in Cyprus. CAPEX Europe (www.capex.com) is operated by 'Key Way Investments Limited', and regulated by the Cyprus Securities and Exchange Commission (CySEC), with regulatory license number 292/16.
Markets Instruments
Tradable financial instruments offered by Capex include Forex currency pairs, indices, bonds, exchange-traded funds, commodities, blends, and cryptocurrencies, ETFs, Blend. The range of trading assets is pretty wide and rich.
Minimum Deposit
Capex offers three types of trading accounts: Essential, Original, and Signature, with the initial minimum deposits much higher than most brokers, $1,000 for Essential, $5,000 for Original, and $25,000 for Signature. The initial deposit requirement is way too high, and many broker could require much less intial deposit.
Leverage
For retail clients, leverage starts at 1:2, with maximum leverage capped at 1:30 based on ESMA regulation. However, professional clients can trade with leverage up to 1:300 after the status is confirmed.
Spreads & Commissions
The spreads on the Capex platform are fixed, $3 for AUDUSD, $1.80 for EURUSD, $1.80 for GBPUSD, $4 for NZDUSD, $0.027 for Silver, $50 for Bitcoin Futures, $11.75 for Bitcoin Spot, $3.50 for Bitcoin Cash. The spread on German 10-year bonds is as low as 0.06 EUR. See the Capex website for more information on spreads.
Trading Platforms
Capex offers traders the trading platforms Capex WebTrader and MT5. Capex WebTrader is available on desktop (Windows, Mac) and mobile (Android, iOS) and provides intuitive web-based access to a wide range of tradable instruments, charting tools, analytical tools, and many other features, available on both desktop and mobile devices. MetaTrader 5 allows investors to access charts and unlock complex trading strategies using built-in tools, advanced charting, and analysis options.
Deposit and withdrawal
Looking at the Capex website, it appears that it only supports wire transfers for deposit and withdrawal, which is extremely limited compared to most traders that offer a variety of popular payment methods.
Customer Support
CAPEX.com provides customer support Monday through Thursday from 7:00 AM to 1:00 AM and Friday from 7:00 AM until midnight. The best way to reach out is via live chat. A phone number and e-mail address are also available, together with the registered address of CAPEX.com in South Africa and Cyprus. An FAQ section provides answers to some basic questions.
