Score
Above 20 years Suspicious Regulatory License
MT4/5 full license
Regional Brokers
High potential risk
Benchmark
D
Capital Ratio
Great
Influence
E
Score
License Index0.00
Business Index9.29
Risk Management Index0.00
Software Index6.91
Regulatory Index0.00
Benchmark
D
Capital Ratio
Great
Influence
E
Single Core
1G
40G
English
+41 22 799 4888
Japanese
+81 0120077771
More
Company Name
Dukascopy Bank
Company Abbreviation
Dukascopy
Platform registered country and region
Switzerland
Company website
YouTube
Company summary
Pyramid scheme complaint
Expose
WikiFX Data provide
Capital
Higher than 92% Japanese brokers $3,100,775(USD)
Do not be cheated
I paid all kinds of fees, but I still couldn’t withdraw, and the customer service directly blocked me. It’s a fraud gang that committed the crime.
I have been unable to withdraw funds, and paid various fees for various reasons. Ask the customer service if you can withdraw funds after paying. The customer service replied yes. But in fact, you can't withdraw fnds
It's a scam. Don't allow my withdrawals with various reasons. In the end, my application was approved. But they won't help me consult the process unless I opened the exclusive channel. It take 36 hours since my application was approved. But the withdrawal hasn't been to my bank account.
It required many fees($50000, $38881 and $40000) before withdrawal.
Sometimes ask for Certification fee, sometimes ask for individual income tax. Now ask for withdrawal fee. I expose here to make u stay away from fraud broker.
First, I said that I entered the wrong card number, the second step is to increase my credit score, the third step is to pay personal income tax for large withdrawals, and the fourth step is to transfer foreign banks to pay deposits.
The platform customer service said that my bank card information was incorrectly filled, and I needed to pay a deposit of up to RMB 50,000 in order to have the opportunity to modify the wrong information and reapply for withdrawal.In order to get the money back in the account as soon as possible, I had to do it. Unexpectedly, after paying this sky-high margin, the withdrawal was still rejected by the platform, and even the account was maliciously frozen.
I’ve been cheated of hundreds of thousands and called the police. But there is still now news.
Don’t allow me to withdraw funds with various reasons. And they set traps for me. If I have any question, the customer service just told me to “operate according to the instruction”
He also accused me of defrauding him, and asked the fake platform to block my account. After that, the platform disappeared and I couldn't withdraw money. They also took my pornographic photos and clips, forced me to repay the money, and even claimed that there was a female
I could not log in to Dukascopy Bank for more than 20 hours. On New Year’s Eve on February 11, 2021, around 19:30, I could not log in either on mobile app or desktop. The customer service manager said it was because of the holiday. The floating loss was getting bigger and bigger. The customer service got off work early because of the holiday and left a phone number before leaving. But the call was in English. Finally, there was a customer service in Chinese, but the problem was not solved until the afternoon of next day when they closed positions manually after they went to work. I could not log in until about six in the afternoon. The long-distance call charges cost more than one hundred.
The customer service rejected withdrawal for many reasons and asked for taxes. I lost about 70000.
For various reasons not to withdraw money, sometimes ask for deposits, sometimes ask for taxes. It is to find various reasons and write this to prevent you from being cheated. This is a fraud platform.
It’s said that I can withdraw funds within 24 hours. However, I can’t. The customer service said that I broke their rules and made the money of two million in their company frozen so I had to pay 30$ unfreezing fee. It’s so ridiculous. How can I affect their company account? Scam
I opened a trading account with Dukascopy following an advert I saw on the internet on 2nd December 2020. The account promised easy trading for investors with investors able to withdraw their funds online easily whenever required.I funded the account with 25000.All transactions were paid for with my Visa debit card. The account manager from Dukascopy (his name Adrian Rask) continuously applied pressure on me over many weeks to continue to fund the account with the promise of better returns. I did this in good faith believing that I was dealing with a decent trading firm On 30th Jan 2021, after being bombarded with calls from the account manager to fund the account, I made a withdrawal request and decided to cease trading with this platform.They gave series of flimsy excuses as to why my withdrawal cannot be processed. After several failed attmept i resorted to filing a charge back with Assetspoor(assetspoor . tech) Big ups, i got my lost funds and they are very professional and efficient. The activities of Dukascopy must be stopped at all costs, they put people in bad situations.
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