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2022-08-01 18:49China

The official website cannot be logged in, resulting inability of deposit and liquidation
[Object]
FXTM FXTM
[Issue]

Others

[Requirement]

compensation

[Amount]

$200(USD)

[Time]

43day14hour

2022-09-14 09:07China

2022-08-15 08:47

Reply

The failure to log in the official website is due to the setting of region and internet or firewall and others. You can contact the manual service via inputting "customer service" with WeChat robot at pubic account or call the Chinese customer service during the working time for help. Please be noted that due to the risks in trading, you should well manage the positions and capital to respond to emergency. In addition, we did not receive your email or complaint about the deposit. If you have any problem, please send the description of the problem like date and content by email to us for help, and we will submit it to the complaint department for further checking and deal with it as soon as possible.

2022-08-02 08:12China Hong Kong China Hong Kong

Reply

Dear customer, please add the customer service WeChat account fxeye009 and provide your correct name.

2022-08-02 11:08China Hong Kong China Hong Kong

Contact Broker

2022-08-02 08:11China Hong Kong China Hong Kong

Verified

2022-08-01 18:49China

Start Mediation

The official website cannot be logged in for a long time. I ask customer service, but it is auto-reply. I cannot deposit to mark up position, resulting in liquidaiton.

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