笔染暮雨Supplemental Materials

2022-09-19 13:52China

Supplemental Materials

你们所谓的第一时间通知客户，是出金后的9月9日晚上锁账户后通知，8月30日的盈利不给计算，你们如果8月30日认为交易有问题，为什么8月30日不发邮件通知，而是9月9日通知8月30日以后的盈利不给计算？ 你们现在就是拖延时间，没有明确的解决时间！

IEXSReply

2022-09-16 08:48

Reply

尊敬的IEXS用戶： 您好！本次客訴事件已由IEXS盈十證券交易部门、合規部门、交易審查部门联合核查。 目前該賬戶正在審核過程中，因此暫停了其使用權限及交易服務，相關情況已在第一時間告知該客戶且客戶已知曉，将由合規部门进行跟进。 最新審查進度，官方會以邮件方式向該客戶及時通知 感謝您的來信，如有任何疑問，請繼續聯繫我們！ 客服電話: 400 842 4229； 客服郵箱：support@iexs.com訪問官網：www.iexs.org 感謝您的支持 祝您交易愉快！

笔染暮雨Supplemental Materials

2022-09-13 15:54China

Supplemental Materials

开户邮箱是436041876@qq.com，开户手机号：18655709212

笔染暮雨Start Mediation

2022-09-13 13:55China

Start Mediation

We are depositing and trading in August, manually trading crude oil empty orders (which can be proved by the attached picture), trend orders, no delay, no early trading, and we have also confirmed with our account manager that there is no problem with the transaction, and we have suffered losses before August 30. At the beginning of September, the crude oil fell and started to make a profit, and I also made a gold withdrawal. When I closed the position with all the profits on September 8, I kept looking for excuses not to give the gold. The first reason: I have a lot of gold before the Mid-Autumn Festival. Wait patiently. Two reasons: The exchange for U’s withdrawal is strictly reviewed. On September 9th, the account manager said that an email from the headquarters would come over at night to explain the reason for the delay. Waiting email: mt4 transaction password has been changed directly, background password has been changed, account has been frozen, saying that we traded illegally before August 30th, and the profit order on August 30th was not established. According to their overlord disclaimer, we can not notify in time For illegal transactions, the withdrawal may not be given. According to our later understanding, they are the white-label platform they bought, and the owner is from Macau. Now the largest account is not given $110,000, and the smallest customer is not given more than $1,000. The person who contacted me to open an account was Manager Mi from Taipei, Taiwan, and now he just asked us to send an email to the headquarters mailbox, and no one handled this matter. Address of Taiwan Office: 17th Floor-2, No. 189, Section 2, Keelung Road, Xinyi District, Taipei City. Room 1, 22nd Floor, No. 238, North City 2nd Road, Chaoyangli, Xitun District, Taichung City