jin yu cheng
2022-09-14 15:20China
Unable to withdraw
Withdrawal
$8,175(USD)
18day19hour

jin yu chengSolved after user's confirmation
2022-10-03 10:31China
IEXSReply
2022-09-16 08:51
Reply
尊敬的IEXS用戶: 您好!本次客訴事件已由IEXS盈十證券交易部门、合規部门、交易審查部门联合核查。 目前該賬戶正在審核過程中,因此暫停了其使用權限及交易服務,相關情況已在第一時間告知該客戶且客戶已知曉,将由合規部门进行跟进。 最新審查進度,官方會以邮件方式向該客戶及時通知 感謝您的來信,如有任何疑問,請繼續聯繫我們! 客服電話: 400 842 4229; 客服郵箱:support@iexs.com訪問官網:www.iexs.org 感謝您的支持 祝您交易愉快!

WikiFX Overseas Customer ServiceContact Broker
2022-09-15 10:00China Hong Kong
Contact Broker

WikiFX Mediation CenterVerified
2022-09-15 08:21China Hong Kong
Verified
jin yu chengStart Mediation
2022-09-14 15:20China
Start Mediation
I applied for 2 withdrawals on September 7th and September 8th, and then on the evening of September 9th, my mt4 account and background password were changed, and I couldn't log in. I just received an email from the platform today, telling me the illegal transaction, The settlement is only until August 30, and the profit in September is not calculated. Can such a garbage platform play like this? It also said that it takes 14 working days to review the transaction, and the manual transaction order of 0.4 lots, do not do early trading, do not push the order, is it nonsense, now please help a third party to investigate, so that this garbage platform does not harm traders, and maintain us legitimate rights and interests.




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