IEXSReply

2022-09-16 08:51

Reply

尊敬的IEXS用戶： 您好！本次客訴事件已由IEXS盈十證券交易部门、合規部门、交易審查部门联合核查。 目前該賬戶正在審核過程中，因此暫停了其使用權限及交易服務，相關情況已在第一時間告知該客戶且客戶已知曉，将由合規部门进行跟进。 最新審查進度，官方會以邮件方式向該客戶及時通知 感謝您的來信，如有任何疑問，請繼續聯繫我們！ 客服電話: 400 842 4229； 客服郵箱：support@iexs.com訪問官網：www.iexs.org 感謝您的支持 祝您交易愉快！

daikunStart Mediation

2022-09-14 13:11Japan

Start Mediation

Please enter that my account was opened and deposited in August, and I placed a 0.7 crude oil short order. It was not in the early trading hours, and I still lost money before the end of August. At the beginning of September, I made a profit withdrawal, in September? I closed all the positions and made a profit every day, applied for a withdrawal, and received an email from the platform, telling me that the illegal transaction was only settled until August 30, and the profit in September was not calculated, and my mt4 account password and background login password were modified. Waiting for the review notice, the so-called violation can't be said. In fact, traders can only lose money on this platform, and can't make money. Otherwise, why not give money? Now my friend tells me that this platform is a white label platform that I bought in the name of foreign capital, so it is very likely that my order has not been sold to the market. Even thousands of dollars in profit can’t be withdrawn. Why is this kind of platform just and fair to promote in the market? We provided the platform with the complaint email, but there was no reply, and the account manager did not deal with it. Now we can only negotiate with the platform through a third party, and give our traders justice. If the problem is not solved, we will fight with the platform to the end. The platform withdraws from the foreign exchange market.