Unable to withdraw

Hi i am Giuseppe Fabio Messina From Turkey Istanbul and i have deposied 1k with the vantage Fx than after 2 weeks i tried to withdraw my profit just to check how withdrawal works then it was very good.Than when i tried to withdraw my 2nd payout which is 2k plus they said it will take time as its a big account but after so many times i tried to withdraw i was unable to withdraw and eventually they blocked my account.